You leave with 1 practical question or worksheet, and a clearer idea of what to fix first.
Your team is busy. Is the work moving as well as it could?
Approving everything, chasing follow-ups, customers waiting for an answer... sound familiar?
In English with Reinier Moquete, CEO, CyberWarrior.
In Spanish with Mariángel Hernández, founder, To Sell More.
When did you become every department?
Already attended a session? Talk through 1 workflow with us →
Watch first
Hear from your hosts before you join.
See how they teach. A new highlight is added after every live session.
Mariángel's first live stream: what we do, who it's for, and the problem we solve. In Spanish.
Coming next

The full conversation happens live.
Start the free Reality Check ↓In this free 20-minute training you'll discover
3 things most owners never get told
Why everything still lands on your desk
The hidden pattern that turns a growing business into an owner-approves-everything business.
The "small rescues" eating your calendar
How to spot the 5-minute tasks that show up 20 times a week, before you hire.
The 1 responsibility to hand off first
A 1-page check to choose it, without buying new software.
SOUND FAMILIAR?
Your whole business still runs through 1 person.
Customers, team and daily decisions all pass through the center. When the center is busy, everything waits. Week 01 helps you move 1 task out of the middle.
A new inquiry waits while the team serves current customers.
The same information gets copied from one place to another.
Follow-up happens only when someone remembers.
A process works until the one person who knows it is away.
Your hosts
Two operators who have built companies while running them
Reinier Moquete
CEO, CyberWarrior · English sessionsOver the past 27 years, Reinier has supported hundreds of companies in all aspects of technology transformation and strategic planning, including organizations such as Harvard, Mass General Brigham and Santander Bank, as well as public agencies and foundations in support of numerous economic development initiatives. He co-founded the Latino STEM Alliance and helps owners put AI to work where it pays off.
Learn with ReinierEnglish · day/time TBD→Mariángel Hernández
CEO, To Sell More · Spanish sessionsBusiness transformation strategist and founder of To Sell More. Since 2018 she has advised 300+ companies in 12 countries across Latin America and the U.S. She trained in design-thinking innovation at MIT and wrote 3 books.
Learn with MariángelEspañol · day/time TBD→Here's everything you get
1 free sign-up. The whole season.
Register once and you're in for all 13 weeks, in the language you choose.
Hosted by Reinier Moquete and Mariángel Hernández
CyberWarrior Workflow Sessions
- Live 20-minute training, every week13 weeks
- Live Q&A with Reinier or MariángelBring your case
- AI Operations Reality CheckAt the end of the session
- Replay of every sessionIf you can't make it
- Bonus: priority for a 20-minute Workflow ReviewLimited weekly slots
After the session
Bring us 1 workflow. We'll map it with you in 20 minutes.
If a repeated process has a clear owner, reliable inputs and a defined outcome, it may be worth evaluating managed AI operations. This call is how we find out together. We listen first, and the next step might not be a proposal.
Bring the current steps and 1 example with confidential details removed.
Listen
What needs to happen, and what gets in the way today?
Map
Trace the steps, handoffs, exceptions and decisions.
Prioritize
Pick 1 problem worth solving and agree on what better looks like.
Evaluate
Process change, a tool you already have, or managed AI support. Check fit, data handling and oversight first.
Sometimes the best fix is simpler than AI. We'll say so when the workflow points that way.
Questions
Questions you may be asking
Do I need to know how AI works?
No. Start by describing a process in your own words. We'll help frame the questions.
How long is each session?
10 to 20 minutes. Short enough to fit between customers.
Is the session a sales pitch?
No. Each session starts with a familiar situation and ends with a practical next step. Later in the season we explain how managed support works, for anyone who wants to look at their own workflow.
Which language are the sessions in?
Both. Every week the same topic runs once in Spanish with Mariángel Hernández and once in English with Reinier Moquete. Pick your language when you register.
What if I can't attend live?
Register anyway. We email the replay to everyone who signed up.
Are you going to tell me to automate everything?
No. We start with the work and the result you want. A process change or a tool you already use may be the better next step.
How do you handle my business information?
Please don't include confidential or sensitive information in forms. [Approved privacy, retention and security language goes here, with a link to the policy.]
1 workflow is enough to get started.
Join Week 01 and bring 1 task that still has to go through you.
- 1 sign-up covers the whole 13-week season
- English with Reinier · Español con Mariángel
- Unsubscribe anytime



