Eligible CyberWarrior Courses

As an approved WTFP Express vendor, CyberWarrior's training programs are eligible for WTFP reimbursement — this approval has been confirmed by the Commonwealth Corporation, which reviewed our program quality, curriculum design, and credential structure.

Eligible program categories include:

• AI literacy and business AI training: Programs designed to help employees understand how AI tools work, how to apply them to their specific job functions, how to evaluate AI output, and how to work alongside automated systems.
• Cybersecurity awareness training: Programs designed to reduce human risk in cybersecurity — phishing recognition, password hygiene, data handling practices, and incident response basics.

Consulting engagements are NOT WTFP-eligible: CyberWarrior's AI Fast Start consulting engagement is not a WTFP training program. It is a consulting project, and WTFP covers training delivery costs only.

The specific programs available, their duration and format, and any associated third-party certifications (Google, Microsoft) are confirmed during a pre-enrollment consultation. Contact us to discuss which program is the right fit for your business.

Yes. Cybersecurity awareness training is a core part of CyberWarrior's WTFP-eligible program catalog. These programs are designed for non-technical employees — not security engineers — and focus on the human behaviors that most frequently lead to security incidents: phishing recognition, password and credential hygiene, safe data handling, device security, and how to respond if something goes wrong.

The business case for cybersecurity awareness training is well-documented. Most small business cybersecurity incidents are attributable to human error. Awareness training directly reduces this risk. And for businesses carrying cyber liability insurance, completed employee security training is increasingly a requirement for coverage and a factor in premium calculations.

For Massachusetts employers, cybersecurity awareness training through CyberWarrior is WTFP-eligible, meaning you can train your team with partial or full government reimbursement.

If you are considering both AI literacy training and cybersecurity awareness training, talk to us about how to sequence them and how to structure the WTFP applications most effectively. The two programs complement each other: AI literacy helps your team use new tools effectively, and cybersecurity awareness helps your team use those same tools safely.

Contact us at cyberwarrior.com to discuss a program tailored to your team.

WTFP does not require training to be delivered in person. Online, virtual, and hybrid training formats are all eligible for reimbursement under the WTFP Express program, provided the other eligibility criteria are met.

CyberWarrior offers its training programs in three delivery formats:

• In-person: Delivered at your business location or a CyberWarrior facility. Works well for cohorts that benefit from hands-on, collaborative learning.
• Virtual (live online): Delivered via video conference with a live instructor. Participants can join from any location. Live virtual delivery maintains the interactive, role-based character of our programs — it is not pre-recorded video.
• Hybrid: A combination of in-person and virtual sessions.

For WTFP documentation purposes, virtual delivery requires the same attendance tracking as in-person delivery — participants are documented by name, and completion is verified. CyberWarrior provides attendance records for all delivery formats.

If your team is largely remote or spread across multiple Massachusetts locations, virtual delivery is often the most practical option. We will recommend the format that best fits your team's situation during the pre-enrollment consultation.

WTFP grants do not require you to train your entire workforce. You can apply for funding to train a single department, team, role type, or function group.

Common single-department training scenarios CyberWarrior sees:

• Sales or customer service teams: AI tools for faster lead response, smarter follow-up, and customer communication workflows.
• Administrative or operations staff: AI for document processing, scheduling, back-office automation, and data entry reduction.
• Leadership or management team: AI literacy at the decision-making level.
• IT or security staff: Cybersecurity awareness and threat recognition for employees with elevated access to sensitive systems.

The application specifies which employees will be trained, their roles, and how the training connects to their job functions. You do not claim more seats than you intend to fill.

Starting with one department is often the right move strategically: you test the CyberWarrior delivery model, demonstrate value to leadership, and build internal momentum before committing to a company-wide initiative.

CyberWarrior training programs are designed to be substantive enough to produce real skill change — not so long that they create operational disruption for small businesses.

• Live foundational workshops: Most single-topic programs are delivered in one to two full days of live instruction — typically 8 to 16 hours total.
• Multi-session programs: For programs that include both conceptual learning and hands-on application, instruction is spread across multiple sessions over one to four weeks.
• Custom cohort formats: For employers with specific scheduling constraints, we configure the delivery format to fit.

The specific format and duration for your program are confirmed during the pre-enrollment consultation. We will not propose a format that does not fit how your business actually operates.

For WTFP documentation purposes, the program length and total training hours are documented on the completion certificate and in the attendance records we provide for the reimbursement submission.

CyberWarrior does not operate a fixed public course catalog where you select from a menu of options. We work within two broad program categories and customize the content for your team's specific context.

• AI literacy and business AI: Programs that build your team's ability to use AI tools in their actual job functions. The specific content depends on who is being trained and what they do.
• Cybersecurity awareness: Programs that build the habits and knowledge that reduce human-driven security incidents.
• Third-party certifications: Select programs include the opportunity to earn Google or Microsoft certifications.

The way to figure out which program is right for your team is to schedule a consultation call. We will ask about your team's current skill level, the specific job functions you want to improve, and your goals for the training. From there, we build a program recommendation with a proposed format, duration, and certification structure.

Yes. Every participant who completes a CyberWarrior training program receives a CyberWarrior certificate of completion. This certificate documents the program name, completion date, and the competencies covered.

In addition to the CyberWarrior certificate, select programs include third-party certifications from Google and/or Microsoft. These are credentials issued by the technology companies themselves — not by CyberWarrior — and carry significant employer recognition.

The specific certifications included in any program you are considering will be confirmed during the pre-enrollment consultation.

For WTFP documentation: the CyberWarrior certificate of completion is the primary completion credential used in the reimbursement process.

Every employee who successfully completes a CyberWarrior training program receives a CyberWarrior certificate of completion. This is a formal, professionally designed credential issued in the participant's name, documenting the program completed, the date of completion, and the competency areas covered.

For programs that include third-party certifications: participants who pass the relevant Google or Microsoft assessment receive a credential issued directly by that company. These credentials are digital and are widely recognized by employers.

Participants who do not complete the program — due to attendance shortfalls or other factors — do not receive a completion certificate. This is relevant for WTFP reimbursement, which is tied to completion. We track completion carefully during programs and flag any participants who are at risk of not completing.

The CyberWarrior certificate is delivered digitally within five business days of program completion.