Services at a Glance

CyberWarrior operates five integrated service lines, each designed to address a distinct stage of the AI and digital workforce challenge facing small and mid-size businesses.

Training: Live, role-based workshops that build practical AI and cybersecurity skills for your team. Programs are customized to specific functions and industries, available in person or virtually, and funded through WTFP and WIOA grants in Massachusetts. All programs include a CyberWarrior certificate of completion; select programs include Google or Microsoft certifications.

AI Ops (Managed AI Operations): We run specific business functions — marketing, sales pipeline, customer support, and back-office operations — using AI tools managed by our professional team. Each Digital Worker role delivers the productivity of two FTEs at a fraction of the cost of one. Priced at $2,500 per function per month, month-to-month.

Managed IT and Cybersecurity (MSP): 24/7 managed detection and response, helpdesk support, endpoint protection, patch management, dark web monitoring, and backup — at $99 per device per month. Designed to replace or supplement an internal IT function for SMBs.

Staffing: AI-literate, security-aware professionals from our LATAM Academy network, placed into US employers via retained search, nearshore pods, or hire-train-deploy arrangements.

Consulting: Fixed-scope engagements for businesses that need focused support deploying AI. The flagship offering is AI Fast Start — a 30-day engagement that includes two days of live training, structured consulting sessions, and a custom AI roadmap for $15,000.

Training is the most common entry point, particularly for Massachusetts businesses taking advantage of WTFP grant funding. From there, clients typically move into AI Ops or MSP depending on where their operational gaps are most acute.

CyberWarrior is not a single-service company, and the services are not siloed. Training, IT support, AI operations, staffing, and consulting are all offered under one roof — and they are designed to connect.

That said, you do not need all five. Many clients engage CyberWarrior for a single service and never expand. A manufacturing firm might come for cybersecurity training funded by WTFP and nothing else. A professional services firm might engage AI Ops to run their sales pipeline and never touch the MSP. A workforce board might refer participants to training programs and have no interest in the managed services side.

If you are specifically asking about training: yes, we offer live, role-based workshops for teams across a range of skill levels. Training is available in AI literacy, cybersecurity awareness, and operational AI applications. Delivery can be at your location, virtually, or at a CyberWarrior facility.

If you are specifically asking about IT support: yes, our Managed IT and Cybersecurity service (MSP) provides 24/7 helpdesk support, monitoring, endpoint protection, and more — for $99 per device per month on a month-to-month basis.

If you want both training and IT support from the same vendor, CyberWarrior is one of the few providers in the market that can deliver both credibly. That continuity — knowing the same team trained your staff and now monitors your systems — is something our clients find valuable.

The best way to figure out which service fits your situation is a 30-minute discovery call. We will tell you honestly if there is not a fit.

The distinction between AI Ops and consulting comes down to who is doing the ongoing work.

AI Ops is a managed service. Once you engage it, CyberWarrior's team — using AI tools and human oversight — runs a defined business function for you on a continuous basis. You do not need to manage it, staff it, or maintain it. You receive output: social media posts go out, leads get followed up, support tickets get answered, documents get processed. It is operational execution delivered as a monthly service.

Consulting is different. Our consulting engagements — including the AI Fast Start 30-day program — are time-bounded projects. We come in, audit your operations, identify automation opportunities, build workflows, and hand you a prioritized roadmap. At the end of the engagement, you own the deliverables. We leave. You or your team execute from there, or you transition to AI Ops if you want us to continue running things.

A useful analogy: consulting is an architect drawing you a blueprint. AI Ops is a contractor who builds the building and maintains it. Both are valuable, and many clients do consulting first to understand what to automate, then transition to AI Ops for ongoing delivery.

The AI Fast Start consulting engagement is $15,000 for 30 days. AI Ops is $2,500 per function per month, month-to-month. There is no requirement to do one before the other — some clients come directly to AI Ops because they already know what they need. Others start with consulting because they are not sure where AI fits in their business yet. We will help you figure out which makes sense during the discovery call.

Yes, and this integration is one of the core value propositions of working with CyberWarrior rather than assembling multiple vendors.

Here is why that matters in practice. When you complete a CyberWarrior training program, the team who delivered it already knows your business — your workflows, your pain points, your team's skill level, and where AI is most likely to help. If you then engage AI Ops or MSP, you are not starting over with a new vendor who needs six weeks of onboarding to understand your context. The handoff is warm, and the relationship is continuous.

This also matters for accountability. When training and ongoing operations are delivered by the same company, there is no finger-pointing between a training vendor and an implementation partner if something does not stick. CyberWarrior owns the full chain.

For Massachusetts businesses, the funded-pathway structure makes this model particularly practical. You can start with WTFP-funded training — partially or fully reimbursed by the Commonwealth — and use that engagement to evaluate CyberWarrior's quality before committing to a managed services relationship. Many clients do exactly this.

The services that can be combined include: Training + AI Ops, Training + MSP, Training + Consulting, AI Ops + MSP, or any combination of all five. Each service is available independently and can be added or removed on month-to-month terms. You are not locked into a bundle.

CyberWarrior's target market is small and mid-size businesses. We define that range as roughly 5 to 200 employees, though we have served businesses slightly outside that range in both directions when the fit was right.

Everything about our model is calibrated for SMBs. Month-to-month contracts with no long-term commitment. Fixed, transparent pricing with no setup fees. Onboarding measured in days, not months. Deliverables that are tangible and immediate, not buried in a 90-day implementation.

The AI Ops service is priced at $2,500 per function per month — which represents roughly 50% of what an in-house coordinator in the same function would cost, without the hiring risk, benefits overhead, or management burden. The MSP service is $99 per device per month — a fraction of what an internal IT hire would cost for the same 24/7 coverage.

For training, the WTFP grant program is specifically designed for Massachusetts businesses with 100 or fewer employees. CyberWarrior is an approved WTFP Express vendor, which means small businesses can access our training programs with partial or full government reimbursement — making the entry point close to zero out of pocket.

We do not have minimum revenue requirements. We do not require you to engage multiple services at once. We do not have enterprise sales cycles. If you are a business owner with ten employees trying to figure out where AI fits, that is exactly who we built this for.

Training and managed services serve different purposes, and they are not substitutes for each other — they are complements.

Training is about capability building. After a CyberWarrior training program, your team understands how AI tools work, how to apply them to their specific job functions, and how to evaluate AI output. They leave with practical skills and the ability to continue learning independently. Training is an investment in your team's long-term capacity.

Managed services — AI Ops and MSP — are about execution. You are not learning to do the work; you are having the work done for you. AI Ops runs your marketing, sales follow-up, customer support, or back-office operations using AI tools and human oversight. MSP monitors your systems, runs your helpdesk, and manages your security posture 24/7. You receive outcomes, not skills.

The question of which you need depends on where your constraints are. If your team has capacity but lacks skills, training is the right entry point. If your team is at capacity and you need more output without more headcount, managed services are the right entry point. Most businesses reach a point where they need both — internal AI literacy so your team can work alongside automated systems, and managed execution for the functions that benefit most from always-on AI.

For Massachusetts businesses, training through WTFP grants is often the lowest-risk first step. It builds internal knowledge, it is partially or fully reimbursed, and it surfaces the specific operational gaps that managed services can then address.

CyberWarrior offers both cybersecurity and AI capabilities — not as separate product lines that happen to share a brand, but as integrated offerings built on the same operational foundation.

Cybersecurity is where we started. For more than ten years, CyberWarrior has delivered cybersecurity training to individuals and organizations, achieving CISA recognition and employer partnerships that reflect genuine expertise in the field. Our MSP service includes 24/7 managed detection and response, endpoint protection, dark web monitoring, and security awareness training — all the core capabilities a small business needs to manage its security posture without an internal security team.

AI is the current strategic direction. Our training programs now focus on AI literacy for business operations. Our AI Ops managed service runs business functions using AI. Our AI Fast Start consulting engagement helps businesses build and deploy an AI operational strategy. The Anthropic labor market research published in March 2026 reinforces the urgency — the occupations most disrupted by AI are exactly the ones our training is designed to address.

The connection between the two is not accidental. Security awareness is embedded into all AI programs — because deploying AI tools without understanding their security implications creates real risk. And our MSP clients who also do AI training benefit from teams that understand both the tools they are deploying and the threats they face.

For businesses that need both: CyberWarrior is one of the very few vendors in the SMB market that can credibly deliver AI and cybersecurity from the same team.

Here is each service line in plain language.

Training: We run live workshops that teach your team how to use AI tools in their actual jobs. Not theory, not demos — practical, role-specific skills they can apply the same week. Programs are funded through government grants in Massachusetts, so the out-of-pocket cost is often low.

AI Ops (Managed AI Operations): We run parts of your business for you. Specifically: your marketing (content, social, email), your sales follow-up (speed-to-lead, multi-touch sequences, calendar booking), your customer support (FAQs, ticket triage, escalation), and your back-office (document intake, reminders, data processing). We use AI to do it and humans to oversee it. $2,500 per function per month, no long-term contract.

MSP (Managed IT and Cybersecurity): We manage your technology and security 24/7. Helpdesk support for your team, monitoring your devices for threats, patching software, backing up data, and running security awareness training. $99 per device per month, no setup fee.

Staffing: If you need to hire, we can place AI-literate professionals from our LATAM Academy network. These are graduates we have trained ourselves, so you know what you are getting. Retained search, nearshore pods, or hire-train-deploy — depending on what your hiring situation calls for.

Consulting: If you want focused help figuring out where AI fits in your business, our AI Fast Start is a 30-day engagement: two days of live training, structured consulting sessions twice a week, and a prioritized AI roadmap at the end. $15,000, fixed scope, clear deliverables.

Start with whichever one solves your most urgent problem. We will be honest about where there is not a fit.